ZATCA Phase 2 e-invoicing: what Saudi workshops need to know

If you run an auto workshop, dealership or service centre in Saudi Arabia, ZATCA Phase 2 is probably already affecting you. Here's the plain-English guide without the regulatory jargon.

What ZATCA Phase 2 requires

• Invoices must be generated from an e-invoicing solution compliant with ZATCA's specifications.
• Every invoice must be digitally signed with a cryptographic stamp.
• Every invoice must be transmitted to ZATCA in real time (B2B) or within 24 hours (B2C), depending on the invoice type.
• QR codes and UUIDs must be embedded in every invoice.

What it means day-to-day

• You can no longer issue a hand-written or free-form invoice.
• Your workshop software must be ZATCA-certified and connected to FATOORA (the ZATCA platform).
• Customers receive standardised invoices with QR codes they can validate on ZATCA's portal.

What happens if you don't comply

• Fines start at SAR 1,000 and scale quickly with violations.
• ZATCA's audits have noticeably intensified since Phase 2 enforcement began.
• Business licences can be at risk for persistent non-compliance.

Practical implementation for workshops

1. Pick a certified e-invoicing solution. GetAFix is ZATCA-certified.
2. Complete the integration — typically 2-5 days including sandbox and production environments.
3. Train your billing staff on the (small) changes: QR on every invoice, no more manual edits.
4. Test with real customer invoices before going live in production.

What GetAFix provides

• ZATCA Phase 2 certified integration out of the box.
• Arabic-first UI and invoice printing.
• Automatic QR code generation and FATOORA transmission.
• Full audit trail and ZATCA-compliant archival.

Migration support

If you're on a non-compliant workshop system today, our Saudi success team can migrate you to GetAFix in under 2 weeks — including data migration, ZATCA integration and staff training. Book a demo.