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Technician efficiency calculator
The honest formula: efficiency % = standard hours billed ÷ actual hours worked. Add your technicians, punch in the numbers, see the benchmarks.
Today's technicians
Enter each technician's standard hours billed (from job cards) and actual hours worked today.
| Technician | Std hours | Actual hours | Efficiency | |
|---|---|---|---|---|
94%Very good | ||||
113%Check labour standards | ||||
63%Process issue |
Team average
90%
Healthy
- Total standard hours billed
- 21.5 h
- Total actual hours worked
- 24.0 h
- Technicians
- 3
Benchmark bands
- < 70% — process issues (parts, dispatch)
- 70–90% — healthy workshop
- 90–110% — very good
- > 110% — check labour standards
How to use this
Three things to keep in mind
Efficiency is not the whole picture
Pair it with QC pass rate. A fast technician who reworks 20% of jobs isn't efficient — they're expensive.
Compare like-for-like
Don't compare a specialist diagnostician to a general-service technician. Keep tracks within skill groups.
Benchmarks
<70% means process issues (parts, dispatch). 70-90% is healthy. 90-110% is very good. >110% means your labour standards may be stale.
GetAFix tracks this for you, per technician, every day
Stop calculating efficiency in a spreadsheet. Book a demo to see the live dashboard.