Industry insights
9 articles in this category.
AI in automotive workshops: hype vs. reality in 2026
Everyone claims AI. This post cuts through the noise — what AI actually does inside a working garage today, and what is still marketing.
Customer retention in auto workshops: the playbook that works
Most workshops obsess over new customers while existing ones quietly drift. The retention playbook that actually moves the numbers.
When (and how) to expand your auto workshop to a second location
Expanding to a second branch is the riskiest move a workshop owner makes. A checklist that saves most from regretting it.
Are Indian auto workshops ready for EVs? The 2026 view
EV registrations in India doubled in 2025. Most workshops aren't ready. Here's the honest state of EV-readiness and what to do about it.
ADAS calibration: the revenue stream every workshop will need by 2027
Advanced Driver Assistance Systems are now in 70% of new cars sold in India. Most independent workshops can't service them. Here's what to do.
Cost per kilometre: the one KPI every fleet operator must get right
Almost no fleet operator calculates true cost per km correctly. Here's the formula that matters and what most people miss.
Motor insurance claim fraud: 5 patterns and how to catch them
Claim fraud costs Indian motor insurers 10-20% of gross claims. Five patterns that make fraudulent claims detectable — if your systems are ready.
Two-wheeler workshop management: unique challenges and solutions
Two-wheeler workshops in India service 10x the volume of car workshops but run on thinner margins. Here is how to manage them profitably.
How fleet managers choose a maintenance partner (and how to win the contract)
Fleet maintenance contracts are the most stable revenue a workshop can get. Here is exactly what fleet managers evaluate — and how to score well.